Regions Help & Support


Change or Cancel a Payment

Step 1

Once logged in to Online Banking, select the Payments menu and then Bill Payment.

Step 2

From the Payment Center, locate the payment you want to change in the Pending Payments widget. Select Change beneath the payment you would like to change, or Cancel.

Step 3

On the Payment Details page you have the option to change the payment amount, or delivery date. Select Save Changes.

Note: Only payments that are still pending can be changed or cancelled.

Step 4

You will receive confirmation that your payment has been changed or cancelled.

From this page you can select Return to Payment Center or Print the payment confirmation for your records.

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