Regions Help & Support
HOW TO
Change or Cancel a Payment
Step 1
Once logged in to Online Banking, select the Payments menu and then Bill Payment.
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Step 2
From the Payment Center, locate the payment you want to change in the Pending Payments widget. Select Change beneath the payment you would like to change, or Cancel.
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Step 3
On the Payment Details page you have the option to change the payment amount, or delivery date. Select Save Changes.
Note: Only payments that are still pending can be changed or cancelled.
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Step 4
You will receive confirmation that your payment has been changed or cancelled.
From this page you can select Return to Payment Center or Print the payment confirmation for your records.
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