Regions Help & Support

FAQ

What if I'm having trouble paying my mortgage?

Regions’ dedicated mortgage payment assistance team is prepared to assist you. We want to keep you in your home.

We can help determine which solution is best in a time of hardship, whether it’s temporary or long-term circumstances. Please call us at 1-800-748-9498, Monday – Thursday 7:30 a.m. to 8 p.m., Friday 7:30 a.m. to 6 p.m. and Saturday 8 a.m. to 12:00 p.m. CT. Talking to us is the best thing you can do for your situation. You can also send a secure message through our financial assistance portal and a loan counselor will contact you with further information.

Find out more about your options...

What if I'm having trouble paying my mortgage? | Regions