Regions Help & Support

FAQ

Are there any limitations on where Rewards can be shipped?

If there are limitations on the shipping of a reward, this will be disclosed to you as you redeem points for that reward. Rewards cannot be shipped to P.O. boxes or foreign addresses. A limited selection of items can be shipped to FPO and APO addresses based on size and weight limits. If an item cannot be shipped to an FPO/APO address, you will be informed when you order that item whether you order online or through the Rewards Contact Center. 

For more information about redeeming rewards, use our Regions Relationship Rewards site or call the Rewards Contact Center at 877-883-0599.