Regions Help & Support
FAQ
Why am I having a problem enrolling my mobile number in Zelle®?
When you initially enroll your Regions account with Zelle®, you may receive a notification that your mobile number is registered with another financial institution. Only one account can be connected at any given time. View the Activity tab where a prompt allows you to "Transfer Phone" in your profile. This will connect the desired U.S. mobile number to your Regions account and you can start sending and receiving with Zelle® through our Regions Online Banking site or Regions Mobile App. For assistance regarding this issue with your Regions account, please contact us at 1-800-472-2265.