Regions Help & Support
Someone sent me money with Zelle®. How do I accept it?
If you have already enrolled with Zelle®,1 you do not need to take any further action. The money will move directly into your Regions account associated with your enrollment, typically within minutes.1
If you have not yet enrolled with Zelle®1 and linked to your Regions account, follow these simple steps:
- Click on the link provided in the payment notification.
- Select Regions as your bank.
- Follow the instructions provided on the page to enroll and receive your payment.*
Zelle® is for sending or receiving money with people you know and trust.
*Make sure that the U.S. mobile phone number or email address you use to enroll is the same as the sender used (the number or email address to which the notification was sent).
1. To send or receive money with Zelle®, both parties must have an eligible checking or savings account. Transactions between enrolled users typically occur in minutes. Payment requests can only be sent to enrolled Zelle® users. If you don’t know the person you are paying or aren’t sure you’ll get what you are purchasing, we recommend you do not use Zelle® for the transaction. Once you have made a payment with Zelle®, it may not be possible to reverse the payment or recover the funds.