Regions Help & Support


Why isn’t my FICO® Score available?

There are several reasons why you might not see a FICO® Score, such as:

  • Your account is new, and the FICO® Score service is not yet available.
  • Your credit history is too new or limited to allow a FICO score to be calculated.
  • You are not the owner on a Regions consumer credit product (including loans/lines, credit cards and mortgage loans/lines).
  • Your loan/credit card is set up with an ITIN (Individual Taxpayer Identification Number).
  • Your loan/credit card is a business account.
  • Your loan/credit card has been inactive for over 10 years.

FICO is a registered trademark of Fair Isaac Corporation in the United States and other countries.

Regions Bank and Fair Isaac are not credit repair organizations as defined under federal or state law, including the Credit Repair Organizations Act. Regions Bank and Fair Isaac do not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating.