How do I add a biller?

Question

Accepted Answer

Follow these steps to add your biller(s) from our automated bill discovery feature and/or your credit report.
Add billers manually
Steps for Online Banking

First, log in to Online Banking using your username and password
    Select the Payments menu dropdown, then Bill Payment
    Read the message for new customers. When you are ready, select Continue
    Next you will want to quickly add your billers. Select Bills from our biller network and/or Your credit report to input the billers you frequently pay. Keep in mind, there is no impact to your credit score when searching for billers.
    Select Find My Bills
    The results of the biller search are grouped in two categories: Quick Add and Add with Verification.* When you have selected and added all your billers, select Add bills.

You have successfully added your billers to your bill pay account, and you will now see them under the My billers section.
Steps for mobile app

Log in to the mobile app using your username and password, facial recognition or fingerprint
    Tap on the Bill pay shortcut at the top of the home page or you can tap the Pay & transfer navigation tab at the bottom of the screen and then tap Bill pay within the Pay section
    Read the message for new customers. When you are ready, tap Continue
    Next you will want to quickly add your billers. Tap Bills from our biller network and/or Your credit report to input the billers you frequently pay. Keep in mind, there is no impact to your credit score when searching for billers.
    Tap Find My Bills
    The results of the biller search are grouped in two categories: Quick Add and Add with Verification.* When you have selected and added all your billers, tap Add bills.

You have successfully added your billers to your bill pay account, and you will now see them under the My billers section.
Manually add a biller in Online Banking
If you need to manually add a biller you did not see within the previous process, follow these steps:

Within the Pay Bills tab, select the Add biller button
    Search for your biller’s name
    Once the system finds your biller, select Next
    Input the Account number, confirm your Account number and add a payment nickname, if needed
    Select Add

Your biller is now added.
Manually add a biller in mobile app

Tap on the Bill pay shortcut at the top of the home page or you can tap the Pay & transfer navigation tab at the bottom of the screen and then tap Bill pay within the Pay section
    Tap the Add biller button
    Search for your biller’s name
    Once the system finds your biller, tap Next
    Input the Account number, confirm your Account number and add a payment nickname, if needed
    Tap the Add button

Your biller is now added.
If you have any other questions about how to add a biller, please visit your local branch or visit regions.com/help.
* With Quick Add, there is no verification or details needed for billers to be added. When using Add with Verification, you will need account number(s) and ZIP Code for each biller to add.

Regions Help & Support

How do I add a biller?

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