Regions Help & Support

Many bill payments are sent electronically, but some may be sent as a paper check. This can happen for numerous reasons.

• Biller does not accept electronic payments
• Your account information provided for the biller is outdated or not available
• The payment amount or timing requires a check to ensure accurate delivery

Each payment is reviewed individually at the time it is sent, even recurring payments. Depending on the biller’s capabilities, payment amount and current delivery conditions, your payment may be sent electronically or by paper check. When an electronic payment option is unavailable, we may issue a check to help ensure your payment is delivered securely and as close to your scheduled date as possible.